FPT.AI Virtual Agent for Call Center – Trợ lý ảo Tổng đài
นอกจากการดูบทความนี้แล้ว คุณยังสามารถดูข้อมูลที่เป็นประโยชน์อื่นๆ อีกมากมายที่เราให้ไว้ที่นี่: ดูความรู้เพิ่มเติมที่นี่
Trợ lý ảo tổng đài FPT.AI cho phép thực hiện các cuộc hội thoại tự động đến khách hàng bằng Tiếng Việt, bao gồm cả gọi đi và gọi đến, hoặc kết hợp theo kịch bản có sẵn. Sản phẩm giúp tự động hóa các tác vụ lặp, thay thế hàng trăm, thậm chí hàng nghìn nhân viên trực tổng đài chăm sóc khách hàng, sẵn sàng tư vấn, giải đáp mọi thắc mắc của khách hàng 24/7.
Giám đốc phát triển sản phẩm FPT.AI, ông Lê Hồng Việt cho biết: “Trợ lý ảo Tổng đài FPT.AI ra đời để giải quyết những vấn đề trên của doanh nghiệp, mặt khác nâng cao chất lượng chăm sóc khách hàng”.
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Customer Service Sample Call – Product Refund
Call centers act as the intermediary between businesses and their customers. See how a typical call center operation works by watching this video.
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Mock Call Sample Recording With Call Flow Guide: PART 1
PART 2 (BOOKING MOCK CALL): https://youtu.be/v7ZyTTnt2D8
Curious about what goes on during a mock call and how to pass it? In this video, you’re going to hear a call simulation between a call center agent and a customer who’s complaining about an \”overcharge\”.
You’ll also learn the 7 steps you need to remember once you’re on the phone with a customer. Remember these 7 steps and you’ll have the greatest chance of passing your mock call test and improving your call handling skills.
Call Center Conversation #10 what tech support is really like
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นอกจากการดูหัวข้อนี้แล้ว คุณยังสามารถเข้าถึงบทวิจารณ์ดีๆ อื่นๆ อีกมากมายได้ที่นี่: ดูวิธีอื่นๆWIKI